Support Services
Quality Business Integration eXperts & CorefocusX
Unlock the full potential Microsoft Business Central
SIMPLIFYING COMPLEXITY
Operating in the offshore financial services market demands efficiency, compliance, and tailored solutions. That’s why CorefocusX and QBIX have teamed up to bring Microsoft Dynamics 365 Business Central users a dedicated support and development service that meets the specific needs of trust companies, corporate administrators, and regulated businesses. We don’t believe in one-size-fits-all. We believe in fit-for-purpose solutions and that’s exactly what our partnership delivers.
HOW CAN I GET SUPPORT?
Anyone can access support directly using the LOGIN button, create an account on our portal for new users, or login for existing users.
Simple, easy to access support
As with all things QBIX, we simplify your support needs. We give you access to an expert support team at the click of a button. Our team are based in Jersey and provide remote, and on-site support. But also work globally.
🟪 Fast Response: Our team will respond to your request quickly, and if the case cannot be resolved immediately, we will ensure you are kept informed throughout the case, working with you on site if required to ensure your case is resolved.
🟪 Reduced Downtime: Benefit from proactive technical support, ensuring your critical systems are always available.
🟪 Tailored Solutions: Get the exact functionality you need, we can provide custom development and configurations that fit your unique requirements
🟪 Expert Partnership: Work with a team that understands both the technology and the intricacies of the offshore financial services sector.
Our Business Central Support Services
Our commitment to your success extends far beyond implementation. CorefocusX provides comprehensive, flexible support services for your Microsoft Dynamics 365 Business Central solution, ensuring your operations run smoothly and efficiently.
We are uniquely positioned to address the complex support needs of trust companies, corporate administrators, and other regulated offshore firms. CorefocusX, in partnership with QBIX, now extends our proactive on-island technical support managed services to clients already on existing support packages, ensuring seamless continuity and high-quality service for your Business Central environment.
CorefocusX offer:
🟪Proactive On-Island Technical Support & Managed Services: Benefit from continuous monitoring, proactive maintenance, and direct on-island technical support, minimising downtime and ensuring your critical systems are always available and compliant.
🟪Fast Response & Issue Resolution: Our dedicated local team in St Helier, Jersey, working alongside our global experts, ensures quick response times for all support requests. We provide clear communication and work with you to resolve issues efficiently, whether remotely or with on-site visits.
🟪Tailored Solutions & Bespoke Development: Beyond troubleshooting, our support includes custom development and configuration services to ensure Business Central perfectly fits your unique and evolving requirements, from new functionalities to intricate regulatory reporting needs.
🟪Expert Partnership & Deep Industry Understanding: Our team deeply understands both the technology and the specific intricacies of the offshore financial services sector, delivering support that is truly fit-for-purpose and compliant with regulatory demands.
🟪User Training & Guidance: We empower your team through ongoing training sessions and guidance, helping them leverage new features and optimise their use of Business Central for sustained efficiency and robust data management.
🟪Flexible Access: Access our expert support team directly through our convenient support portal, allowing you to easily log tickets, track their status, and communicate with our specialists. We offer flexible support models, including “pay as you go” options, to align with your business needs.
